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Home >> Articles >> Upgrading CRM 2011, 2013, CRM 2015 Service Pack with Customization Approach

Planning to upgrade your CRM 2011 or 2013 edition? You can make CRM 2011, 2013 customization and upgrade it to CRM 2015 with the help of solutions framework capabilities. It is necessary to understand the evolvement of the solutions framework from CRM 2011 to CRM 2015.

The Solution Framework was initially released in CRM 2011 and in CRM 2013, enhancements were made to it for swift performance, flexibility, and portability. Here in this post, we will share top features introduced to Dynamics CRM 2015 that intend users of CRM 2011 and CRM 2013 to upgrade their systems and make custom changes as per their requirements.

The Microsoft Dynamics CRM 2015 launched with new and exciting features and customizations. Some of them are-

CRM online Administration Experience
CRM online market is expanding and system administrators can manage all CRM online instances and select from 60 different markets.


Streamlined business processes
Your wish to build branching logic inside your business process flows can be true with the help of CRM 2015 customization. Dynamics CRM 2015 empowers you to build branching rules and also gives you ability to connect multiple conditions within a rule.


Enhanced mobile sales
Do you encounter trouble while giving presentation to a client- the day you were unable to add details to your CRM directly using mobile device as you were unable to access to their wireless network? Dynamics CRM 2015 resolves this problem and allow users to create drafts offline, which can be synchronized by user when he comes online.


Enhanced business rules
Users do not need to build multiple business rules for single logic string. Users can now have If/Then logic in business rules and they are able to connect expressions using or/And.


Search
Users are able to search in CRM 2015 across different record types or configure certain fields on their desired entities. They need to enter the search criteria in the general navigation search bar and rest of the job will be handled by CRM.


All these enhancements to CRM 2015 made users more excited and influenced them to avail best CRM 2011 customization, CRM 2013 customization, and CRM 2015 customization Services from native vendors. Besides these features, user can execute real-time workflows with CRM 2015. It also comes with security updates, which are supporting more intricate security models required for large scale enterprises.


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