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ServiceNow Managed Services

Premier Managed Services– your catalyst for ServiceNow success

Welcome to Aegis Softtech, your strategic partner to empower your business with ServiceNow managed services, designed for optimum ServiceNow functionality. As a leading offshore software development company, we redefine our managed services to elevate your business experience.


Our expertise transforms ServiceNow into a powerhouse, connecting people, functions, and systems seamlessly. We handle the intricacies, allowing you to focus on scaling your business to new heights. Maximize your ServiceNow investment with our flexible support plans, providing clear outputs. From advisory to implementation, we simplify the complex, ensuring your ServiceNow journey is efficient and cost-effective.

Reliable Proficiency
Budget Optimization
Prioritize Core Operations

Managed Services Scope Of ServiceNow

Experience ServiceNow like Never Before

Embark on a transformative journey with our tailored managed services of ServiceNow. We understand that each business is unique, requiring a customized approach to ServiceNow. Here's how we redefine your ServiceNow experience.

Strategic Consultation

Engage in meaningful consultations with Aegis experts to optimize processes, enhance functionality, and ensure seamless user adoption. Our consultative approach extends to advising on ServiceNow functionality, streamlining operations, and minimizing costs.

User Support

Experience top-tier ServiceNow support services with our user help desk, covering various support levels. We go beyond basic issue resolution, delving into deep technical problems and ensuring effective communication with the ServiceNow team for platform-side challenges.

System Administration

Entrust us with user and access management, workflow configuration, and quick changes in your ServiceNow platform. Our expertise lies in enhancing workflow, catalog, and other configurations to drive continuous improvements.

Dynamic Performance

Monitoring ensures optimal performance with our experts detecting unfavorable trends, preventing problems, and managing incidents, patches, and essential tasks. Our proactive approach safeguards your system, addressing issues before they impact your operations.

Innovative Evolution

Accelerate your ServiceNow journey with Aegis Softtech support in upgrades, patches, instance health scans, and security center functionality. We specialize in developing, testing, and integrating custom ServiceNow applications, driving functionality expansions, and release migration projects.

Proactive Audits

Take advantage of scheduled examinations to proactively identify and address vulnerabilities in your ServiceNow solution. Our audits align with ServiceNow’s roadmap, ensuring a robust architecture and strategy for your platform.

Strategic Alignment

Partner with us to align your investments, goals, and governance through leadership reviews. Aegis Softtech ensures that your ServiceNow implementation is not just a tool but a strategic enabler for your business.


Aegis’s ServiceNow Managed Services Offerings

Embrace Managed IT Services for a Future-Ready Transformation

In the dynamic landscape of technological disruptions, our ServiceNow managed services model ensures cost efficiency and agility. It allows your company to stay ahead. Expertly managed IT services by our professionals let your company concentrate on core operations, minimizing disruptions, reducing costs, and meeting customer demand efficiently.

Managed Services Elements

ServiceNow Managed Services
Expert Guidance

Expert Guidance

Access certified ServiceNow consultants from Aegis for sustained growth.

Hassle-Free Support

Hassle-Free Support

We handle updates and proactive integration, maximizing benefits.

Seamless Integration

Seamless Integration

Ensure proper setup and management for efficient operations.

Custom SLAs

Custom SLAs

Tailored support options to meet business IT targets.

Workload Offloading

Workload Offloading

Let our experts manage the platform, freeing your IT staff.

Software Integration

Software Integration

Leverage ServiceNow’s integrations with third-party tools and frameworks.

Predictable Billing

Predictable Billing

System optimization for budget-friendly, predictable monthly costs.

ITSM & SAM as a Service

ITSM & SAM as a Service

Managed IT service and software asset management for comprehensive support.

Fully Optimized IT

Fully Optimized IT

Ongoing optimization for maximum ROI in complex IT environments.

We Provide Managed Services of ServiceNow Across

  • USA

  • Canada

  • UK

  • Germany

  • France

  • Singapore

  • Italy

  • Israel

  • Australia

  • Japan

  • Netherlands

  • Sweden

  • Switzerland

  • Norway

ServiceNow MSP Benefits

Explore Aegis's Managed Services to navigate the complete ServiceNow terrain effectively. Maximize your platform potential, focusing on core business activities and unlocking endless opportunities.

Economic Agility

Opt for affordability with Aegis. Our consumption-based model allows flexibility, eliminating minimum ACV, and offering pay-as-you-go options. Start with one license, scaling up as needed, saving costs on infrastructure and hiring.

Stress-Free Authority

Relax as we manage your ServiceNow instance 24/7. Benefit from on-demand support, tapping into our experience without the hassle of hiring. Enjoy strategic advantages without worrying about backend tasks.

More Business Focus

With Aegis handling ServiceNow, free up time to address crucial business concerns. Concentrate on innovation, strategic decisions, and core business activities. Unleash potential without getting tied down by IT tasks.

ROI Maximization

We ensure you harness ServiceNow’s full potential at a fraction of full-scale implementation costs. Streamline processes, optimize productivity, and boost efficiency for an increased IT investment return.

Purpose-Centric Method

Our approach emphasizes KPIs in SLAs, submitting weekly/monthly reports. Flexibility enables choosing service components, and our proactive stance identifies and fixes issues, ensuring organizational stability and security.

Tech Innovation

Aegis, in the digital age, aligns IT and business leaders focus on value and innovation. Collaborate with us to invest in modern technologies, ensuring your organization drives innovation and delivers connected experiences swiftly.

MSP Saving

MSP ensures efficient task allocation without additional upkeep costs. We offer efficient management, reducing internal team training time and costs. Opt for our experienced team over traditional training hassles.

Transparent Collaboration

We use mature project management practices for transparent collaboration. Our team ensures high transparency, eliminating the need for micro-management. Trust us for seamless ServiceNow management and technicalities.

What Sets Aegis's ServiceNow Managed Services Apart?

Ensure Unparalleled Efficiency and Performance

Our ServiceNow managed services stand out with dedicated resources, offering continuous support and seamless continuity through a global delivery model. Swift solutions provide a competitive advantage, ensuring unparalleled efficiency and performance.

Approach to ServiceNow Managed Services

While ServiceNow enhances IT operations, many still face challenges. Aegis steps in, providing managed services for seamless platform management, scaling support, and proactive disruption mitigation.

  • Customize your ServiceNow experience with flexible service components
  • Define value in SLA and KPIs for transparent collaboration
  • Enjoy ServiceNow without micromanagement using mature project practices
  • Choose any set of our service components for an ideal scope
  • Bring additional service elements to meet your specific needs
  • Benefit from a predictable and transparent approach
  • Unburden your team and boost business

Our ServiceNow Process

Discover tailored ServiceNow solutions that optimize your business processes. From project initiation to skilled professionals and project launch, we ensure seamless, strategic IT programs for your success.

Project Details Sharing

Share the specifics of your project, guiding us on your unique needs and objectives, allowing us to fully comprehend the scope and requirements.

Professional Matching

Our vetted experts, specialized in your domain, are paired with your project. Meet the professionals who will address your challenges or craft a customized digital solution.

Collaborative Planning

Engage in collaborative planning sessions, ensuring a comprehensive understanding of your project. We work closely with you to align strategies and goals.

Implementation with Confidence

With the details finalized and chosen experts or team in place, confidently launch your project. Benefit from our full support and supervision during the implementation phase.

Optimization and Success

Post-implementation, we focus on optimization, and refining processes for maximum efficiency. Witness the success of your project unfold as it aligns seamlessly with your business goals.

Aegis Benefits of Managed Services

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Frequently Asked Questions (FAQ)

Aegis Managed Services of ServiceNow offers tailored support, optimizing your platform's performance and transforming business operations.

By streamlining operations, reducing downtime, and enhancing user experience, contributing significantly to increased business productivity.

Absolutely. These services are adaptable to meet the unique needs and challenges of different industries.

Certainly. Many providers offer 24/7 support, ensuring assistance is accessible whenever needed.

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