What are the types of ServiceNow cloud migration services?

Common types of ServiceNow cloud migration services include: On-prem to ServiceNow cloud, Third-party ITSM consolidation, and Major release upgrades.

ServiceNow Migration Services

For Secure Upgrades and Transitions.

Upgrade your current instance or move from legacy to the latest ServiceNow platform without disruption. Expert guidance provides clear roadmaps and milestones to ensure efficient shifts and enhanced business productivity.

Book a Free 30-Minute Consultation Call

ServiceNow certified consultants badge showing official partnership

Hire Certified Consultants

120+

Projects Delivered

14+

ServiceNow Certified Consultants

15+ yrs

Managed Services

Excellent

Trusted by Clients: Rated 4.9 Stars.

Consult with Experts

Trusted by Global Enterprises Across Industries

Aegis Softtech Client Tata Consulting Services

Aegis Softtech Client Sterling Hospitals

Awards and Appreciation

Why Opt for ServiceNow Platform Migration Services

Facing challenges with outdated setups, scattered tools, compliance issues, or workflows that just don’t connect? If these problems are slowing you down, now’s the perfect time to migrate to ServiceNow.

By upgrading or migrating your IT legacy systems to ServiceNow, you ensure your systems remain secure and scalable. You can even shorten time-to-value and fix fragmented reporting, enabling your teams to resolve issues faster and work more efficiently.

Here are the challenges we can resolve for you:

Complex Legacy Systems

Old customizations and legacy configurations can block new features or security fixes, slowing your system upgrades.

Data Quality Issues

Inconsistent data slows down your migration, and messy and duplicate records make daily workflows harder to manage.

Integration Breakdowns

Disconnected CRMs, ERPs, or any business tools during migration can create silos and reduce the benefits of ServiceNow.

Downtime Risks

During mergers and business restructuring, system outages lead to downtime, which can affect your team's productivity and disturb daily operations.

Audit Gaps

Strict governance and compliance requirements of industries cannot afford a lapse in audit trails or data management.

Scalability Concerns

Scaling becomes difficult when on-premise systems are not set up to handle increasing workloads.

Benefits of the ServiceNow Data Migration

ServiceNow Migration Services We Offer

ServiceNow migration gives you stronger workflows and better visibility across teams. Hassle-free transition depends on having an effective roadmap strategy, adequate change management, and well-defined business objectives.

See what we offer for your organization:

ServiceNow Migration Consulting

Before starting the technical migration, it is important to understand your current setup and plan the right approach. During ServiceNow consulting, we create a roadmap or migration implementation blueprint tailored to your estate.

How we prepare you for a smooth transition:

Review systems, dependencies, custom code, and CMDB health
Identify duplicate processes and data silos
Select the migration strategy and adoption plan that works
Clarify new features from the latest release and estimate project timelines

Risk Analysis

Our team helps businesses identify potential glitches before they occur, ensuring a smooth migration. You can run operations without disruption during transition by identifying data inconsistencies, integration gaps, possible downtime, and many other issues in advance.

What we do:

Review current systems, identify & prioritize risks
Automated risk scoring and assessments
Plan for high-priority risks and use alerts for issues

Full Data Migration Support

Clean, accurate data is the foundation of a smooth ServiceNow migration. By transforming legacy database structures into ServiceNow structures, we ensure your records are ready to deliver value.

What we do:

Align fields, remove duplicates, and clean insufficient data
Convert legacy formats, automate mapping, and track changes

Custom Integration Support

Our skilled ServiceNow developers helps you move your data safely and connect the platform with IT tools, other cloud services, email, and CRM for the highest impact.

What we do:

Map essential integrations with CRM, ERP, and collaboration apps
Prioritize what is needed at launch vs. later phases
Ensure smooth connections that add value without disruption

Compliance and Security

We understand that data forms the backbone of a business.Our experts work on moving only clean, accurate, and secure data to ServiceNow.

What we do:

Cleanse and validate records before migration
Map and transform data for accuracy
Embed compliance with GDPR, HIPAA, or other standards

Reports And Analytics Migration

Migrate your existing dashboards, reports, interactive filters, and widgets to ServiceNow for a scalable experience.

What we do:

Assess existing dashboards and reports
Plan a smooth migration to platform analytics
Test, validate, and optimize

Change Management And Training

Technology only works when people embrace it. We help your team to adopt ServiceNow confidently and effectively.

What we do:

Run workshops and hands-on training
Create department-specific learning guides
Build internal champions to drive adoption

Post-Migration Monitoring

Monitor performance and optimize continuously with our post-migration support. Solving problems and regularly updating or enhancing your ServiceNow experience keeps delivering value.

What we do:

Track KPIs like ticket resolution time and uptime
Review workflow efficiency and user satisfaction
Continuously optimize to stay aligned with business growth

Connect With Our ServiceNow Experts.

Our ServiceNow Migration Process

Our migration process involves step-by-step development, where old and new systems run parallel for a smooth shift or quick, seamless transition, managing risks.

For each engagement, you will get a clear migration roadmap to track benefits at each stage.

See how you can balance safety and speed with our migration framework:

Assessment & Planning

We begin with setting the scope, success metrics, stakeholders, and a practical schedule, ensuring everyone is on the same page.

Audit

The audit stage includes reviewing your integrations, customizations, data quality, and CMDB gaps. With this clear risk register, you get an idea of what could impact your migration and how we will address it.

Build

We implement migrations and test automations, workflows, and apps in sandbox environments that reflect your live setup, which allows us to validate everything safely before moving to production.

Execute

Running the migration in controlled phases, using parallel runs or syncs to validate everything before you entirely switch over.

Test and validate

Running a pilot migration allows you to test everything before going live. Our experts run unit and UAT tests to ensure your systems, data, and workflows are ready for a smooth enterprise-wide rollout.

Post-Migration Support

Provide hypercare, knowledge transfer, and a closing report that compares outcomes to KPIs.

Aegis Softtech: Not Your Regular Migration Vendor

100%

in-house serviceNow experts

12+

years of serviceNow experience with strict NDAs

15+

platform projects across industries

98%

client retention

24/7

expert support during critical windows

Be it migration, implementation, or ongoing support for your current system, our ServiceNow development services cover them all.

Let’s finalize your ServiceNow roadmap!

IT consultant representing expert ServiceNow development and migration support

Our Expertise Across ServiceNow Products

Each ServiceNow module has processes, data dependencies, and integrations. Our hands-on experience with these functionalities helps us modernize your operations.

Here are the ServiceNow modules we support:

IT Service Management (ITSM)

IT Operations Management (ITOM)

IT Financial Management (ITFM)

Hardware Asset Management (HAM)

Customer Service Management (CSM)

IT Business Management (ITBM)

Project Portfolio Management (PPM)

Software Asset Management (SAM)

Field Service Management (FSM)

Service catalogue management

Performance Analytics & Reporting

Industries We Serve

Our team is equipped with the scope of ServiceNow and domain knowledge across industries. So, whatever be your business sector—when we take up your project—compliance, audits, and timelines are always on track for a successful migration.

Check out the industries we serve:

Banking & Financial Services Insurance Manufacturing & Energy Healthcare Telecom & Media Retail & eCommerce

Banking & Financial Services

Serve your customers efficiently with automated approvals and workflows, keeping your operations secure & compliant.

Insurance

Make claims processing and policy management smooth, even when integrating with older systems.

Manufacturing & Energy

Reduce downtime across operations by managing assets and maintenance efficiently in an AI-led platform.

Healthcare

Protect your patient data in the cloud and stay HIPAA compliant by migrating to ServiceNow. Deliver faster and error-free service by automating scheduling and workflows.

Telecom & Media

Connect multiple systems seamlessly, ensuring that service requests and network monitoring run smoothly.

Retail & eCommerce

Improve the business outcomes by tracking orders, managing inventory, and offering faster, more consistent customer support.

Want to know how Aegis Softtech can support your industry-specific business objectives with ServiceNow implementation or migration?

Schedule a FREE consultation!

ServiceNow expert providing business consultation

Our Team

Harsh Savani

Director & Head of Operations

Rajen Raiyarela

Delivery Head, Aligning Team-Outcomes

Our Engagement Models

Choose the model that best fits your migration scope, timelines, and delivery needs.

Fixed-Price Model

$2,800 per resource per month

Best suited for businesses with a clearly defined ServiceNow migration scope—modules, workflows, integrations, and timelines.

You will work with a dedicated ServiceNow developer/consultant, available across time zones, five days a week.

Time-Based Model

$20 per hour

Built for teams with evolving requirements or migration needs that need flexibility and quick turnarounds.

You only pay for the actual hours spent with developers available across time zones, five days a week.

No matter which model you choose, our ServiceNow support team continues to provide you with all the post-migration support needed.

You just have to decide how you would want to partner with us.

Tell Us What Works Best for You.

IT professional providing ServiceNow post-migration support and monitoring

Client Testimonials

We work with teams who can’t afford to get it wrong. These stories reflect what it means to build with urgency, precision, and real accountability.

We had a tight timeline and a messy legacy setup. Aegis came in, asked the right questions, and got our ServiceNow instance up and running in less time than we expected, without cutting corners.

~ Priya Mehta, Director of IT Operations

What stood out most was how clearly Aegis communicated throughout the integration process. They made a complex migration feel manageable and gave our internal teams total confidence along the way.

~ Daniel Foster, VP of Technology

This wasn’t just a one-and-done project. Aegis continues to help us evolve our ServiceNow environment with real recommendations, not checkbox support. They feel more like a partner than a vendor.

~ Thomas Iqbal, VP of Technology

Your ServiceNow migration needs expert hands.

Know How Aegis Softtech Can Help

ServiceNow migration expert providing professional guidance

FAQ's

ServiceNow data migration is the process of moving your data from different systems into ServiceNow or transferring data between ServiceNow instances, ensuring your information is kept accurate and ready to use.

Platform migration is the process of moving your digital assets (applications, data, and methods) from one system/database/cloud service to another to help businesses operate more efficiently and securely.

Common types of ServiceNow cloud migration services include:

On-prem to ServiceNow cloud,
Third-party ITSM consolidation, and
Major release upgrades.

The duration of migration varies based on the scope, from a few weeks to a year. Small-estate migrations range from 6 to 10 weeks. Large, highly customized estates follow phased waves.

ServiceNow pricing varies based on your business size, the number of licenses, and the features you need. On average, contracts range from $50,000 to $500,000 per year, according to customer and public reviews.

Latest Insights

The Future of Small Business Automation with ServiceNow

The modern environment that small businesses deal with includes tight budgets, increasing competition, and the issue of growth. The key to overcoming these challenges lies in automation in small business operations.

ServiceNow’s Guided Self-Service Centre : Key Features

Guided Self-Service (GSS) introduces a smarter way to self-serve. It empowers employees by providing an in-context, visual way to navigate complex scenarios, thus employees can easily access information, resolve issues, and improve their day-to-day efficiency.

TABLE OF CONTENTS